Case Study: First Tennessee
Company:
Business Challenge:
First Tennessee wanted to switch from being product focused to customer
focused, and also wanted to spend their marketing dollars more effectively.
First Tennessee also observed they a rapid increase in customer data volume, but not
with a concomitant increase in customer insight.
First Tennessee wanted a solution that would be intuitive and easy to use.
First Tennessee Bank, a Memphis-based bank with more than $25 billion in assets.
First Tennessee Marketing collected more than 200 data elements to promote
offerings and services for its core consumer product areas.
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